Privacy Policy

Privacy Policy is committed to protecting the privacy of visitors to our site and the confidentiality of information provided by our customers; this policy describes how your personal information is treated.

What information is collected? may collect, store and use the following personal information
Information on any transactions carried out between you and us in relation to this website
Personal data in the form of Name, Address(es), contact telephone number and email used when registering with us and/or for the purchase of goods or services.
We do not store credit/debit card information.
We never sell, share or pass on personal information to third parties unless required to do so under law or to facilitate shipping of your order.

Website Visitors may make use of non-personally-identifying information such as browser type, referral site, date and time of visit and number of pages viewed. The information may be used in the administration of this website and to make improvements in its usability.
Potentially identifying information like Internet protocol (IP) addresses are observed in addition to the personal data listed above for the purpose of administration and/or improvement of this site. uses cookies - small text files that are placed on your machine to help the site provide a better experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets and provide anonymised tracking data to third party applications. If you do not wish to have cookies placed on your computor you can change your browser settings to refuse cookies, by doing so some features of this website may not function as designed.

Using Your personal data

Personal data provided to as specified in this privacy policy or relevant parts of the website is used only where necessary and appropriate to fulfil a transaction. discloses personal data only to those of its employees that require the information to process it. may disclose information about you only when we are required to do so by law, in connection with any prospective legal proceedings or in order to establish, exercise or defend our legal rights (this includes providing information for the purpose of fraud prevention) does not sell, share or pass on any personal data and it is not used by for unsolicited advertising / marketing.

Protecting your personal data take all reasonable steps to keep your information secure and protect against unauthorised access, alteration and destruction of your personal data.
Potterycrafts ltd ( is registered with the Information Commisioners Office (ICO). Registration number: Z6666569, you have the right to contact the ICO if you think there is a problem with the way handles your data.
You are responsible for keeping your password secure, will never ask for it.

Your rights

You have the right to request any information that we hold about you which will be provided to you electronically in a readable format (pdf) within a period of 1 month.
You can request at any time that deletes the personal information it holds about you. Explicit confirm of the permanent removal of this information will be provided via email within a period of 1 month.

Third parties contains links to other websites and is not liable for the privacy or use of cookies by any third party websites.


If you have any questions relating to this privacy policy or how uses your personal data you can write to us at Potterycrafts Ltd, Campbell Road, Stoke-on-Trent ST4 4ET or email your questions to